Undercover Boss is a repellant piece of trash. CEO participants know the game and are sure to come out looking good. Everyone else takes their chances. And everyone pretends they don't notice the cameras.<< MORE >>

Here are five choice articles from the business schools and the business press to start off your work week. I'm pointing you to articles about ATT's iPhone problems, RIM's Smartphone advantage, creativity, more on Toyota, and the silver tsunami. << MORE >>

Atul Gawande's book, The Checklist Manifesto, is as fascinating and fun to read as his earlier books. But, if you're a business reader, you'll find it takes more work to derive good practical value. Even so, you should find some ideas about how to do a better job of dealing with complexity in the workplace.<< MORE >>

Reprimand is a powerful tool for getting less of behavior you don't want. But you have to use it correctly and you should never use it for performance. << MORE >>

Every week I select five excellent posts from this week's independent business blogs. This week, I'm pointing you to posts on giving air cover to your team, work you love, learning from your younger workers, starting over (in your mind), and successful CEOs.<< MORE >>

There are lots of positive extrinsic motivators. But the one most available to most bosses is also the most powerful.<< MORE >>

Here are some choice articles from the business schools and the business press to start off your work week. I'm pointing you to articles about Toyota, workplace diversity, leadership lessons from a pizza maker, management involvement in process improvement, and engaging with customers.<< MORE >>

Toyota has been a successful company for almost a century. Now they're facing their biggest crisis since the end of World War II. Here are four select articles to help you get your head around the Toyota crisis. << MORE >>

Your handbook for leadership in the 21st Century. If handbooks are your thing, this is as good as it gets.<< MORE >>

ESPN thinks Peyton Manning is great because he has magic powers. I think it's because he's worked really hard for a long time to get better at something he loves. << MORE >>