Keep the good ones

There's a fine article in today's Frederick Maryland News-Post by Jon Stewart with the title: "High-performing employees (often look elsewhere)."  It's worth a read if you're interested in retention and the role of your managers.  Here are some highlights.

The article includes research from by the firm Leadership IQ. The following quotes from Mark Murphy, a principal in that firm.

"Even for companies who are doing well, the results vary from manager to manager. In these companies, average percentage of turnover can be misleading. It depends on the manager: Some have 0 percent turnover, while others might have 40 percent."

And

"The bottom line is that leaders at the manager level have the greatest impact on whether employees stay with the organization."

There are also several quotes from Greg Powell, founder of the Frederick Psychology Center and principal in Powell and Dyer-Gear consulting. His comments include the following.

"When you reach income in the high average or high range, pay is not as important a factor. At those levels, relationship with your boss, job growth, job interest and job satisfaction are more likely the key issues."

Powell's comments on "Why workers become disgruntled" makes an interesting sidebar.

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Wally Bock has helped people learn to be great bosses for more than a quarter century. His latest book, Performance Talk: The One-on-One Part of Leadership, makes learning key leadership principles almost effortless by teaching through a story and providing lists of resources for further growth.

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