IBM Global Human Capital Study: put not your trust in corporate princes

 
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Last Thursday, IBM released the "IBM Global Human Capital Study." The headline on the IBM new release cried, "Looming Leadership Crisis, Organizations Placing Their Companies' Growth Strategies at Risk." Coverage of the study in Workforce Management carried the headline, "The Coming Leadership Crisis."

I looked up quickly, but the sky, though turbulent, did not look likely to fall any time soon. That's because there's so much sheer nonsense in this study and the coverage of it. Here are a few of my favorites.

"… only 14 percent of the companies surveyed believe their workforces are capable of adapting to change."

I got news, folks, it's not the workforce. The workforce is as capable as can be of adapting to change. But someone, like company leadership, needs to describe what needs to be done and why it's important and take the time and make the effort to make sure that it's all communicated. Leadership needs to provide resources for change. Do that and you won't have to worry about your workforce.

Memo to corporate leaders: it's not the job of the rank and file to guess what's important for the future of the company. You get paid 400 times what they do. Come up with something.

Then, there's the statement that it will be difficult to attract and retain high performers, "who will be in increasingly short supply in the future."

Really? Is there any reason to assume that there are less high performers in the generation currently entering the workforce than in the Baby Boom generation? I don't see any evidence of that and, in any case, the study provides no argument to support it. In fact, I think the generation entering the workforce now values the very skills that make for high performing teams.

Memo to corporate leaders: your generation is not the only one with talent.

Then there's the part of the study that describes executives with their head in the sand and their butts elevated for kicking. Forty-seven percent of the organizations surveyed say that turnover is increasing. That's interesting since only 27 percent think recruiting is a problem and an even smaller number, 18 percent, think retention is a problem.

Memo to corporate leaders: without a firm grip on reality the future you're preparing for is likely to be pretty dark.

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Comments

  • 10/23/2007 2:34 AM Jim Stroup wrote:
    Wally, this sort of reporting needs to be confronted quickly and directly, as you have done. And you are right on the money.

    A recent WSJ editorial cartoon has a mirror telling the person looking into it, "It's all about you, isn't it." Many CEOs look at their employees' capabilities, and see themselves reflected in it, but also project their own shortcomings on to those employees, claiming that that is where those shortcomings originate.

    The sort of mis-directed hand-wringing this report reflects is symptomatic of self-absorbed executives who are more worried about themselves or their reputations than about their work, their organizations, or their staff.

    Thanks for a straight-from-the-shoulder post!
    Reply to this
    1. 10/23/2007 6:54 AM Wally Bock wrote:
      Thanks for the kind words and for stopping by.
      Reply to this
  • 10/25/2007 3:59 PM Etienne wrote:
    Wally, you're right on!

    I didn't read the study, but I fully agree with your comments. However, the part about turnover being a problem while retention isn't a topic for many makes me both sad and angry.

    And your post reminded me of this Franklin D. Roosevelt quote: "It is a terrible thing to look over your shoulder when you are trying to lead - and finding no one there"
    Reply to this
    1. 10/25/2007 7:01 PM Wally Bock wrote:
      Etienne - thanks for stopping by and sharing your thoughts.
      Reply to this
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