Does it matter whether we call something management or leadership?
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Mike Morrison has written an interesting piece that appears on the site trainingzone.co.uk. The title asks: "Management and Leadership Skills: What's the Difference?" And I ask: "Why does it matter?"
I confess that in the beginning of my career as an independent consultant, coach, and trainer I used to design exercises that helped training participants sort out what was leadership and what was management. After all, Warren Bennis told us this distinction was important and he is a guru to be reckoned with.
But I don't think Dr. Bennis ever imagined that we would give over valuable training time to a distinction that is perfectly meaningless from a training perspective. Call them managers or call them leaders, they're responsible for the performance of a group. And whatever you call them they have to learn to do the same things.
Managers or leaders they still have to give the people who work for them an idea of the goal of the team and how it fits into the larger organization. They have to help their people become a contributing part of something that is bigger than they are.
Managers or leaders they still have to set clear and reasonable expectations for the performance and behavior of each team member. Then they have to follow up to see how that member is doing.
Managers or leaders they have to coach, counsel, encourage and correct. C-Suite or shop floor, it's still a good idea to catch problems early, since problems are like dinosaurs and eat you if you let them grow up.
Managers or leaders they have to deliver the consequences of performance and behavior. They have to know how to use positive consequences to encourage effort and negative consequences get people to stop doing the unacceptable.
Managers or leaders they need to document behavior and performance when it's out of the expected range. If someone is a poisonous member of the team they must be gotten rid of. If they show promise they should be helped to develop.
Managers or leaders they need to do the basic planning and coordinating and administration that comes with the job. They need to accomplish the mission and care for the people.
So what's the difference? Beats me. I've never been able to understand how it helped a person learn a skillset better if they knew whether to call it "management" or "leadership."
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Wally,
This is just such relentlessly eloquent common sense - thank you!
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Wally -
I agree! No, it doesn’t really matter. And it doesn’t matter if we call someone a manager or a leader. Leaders need to manage and managers need to lead. I wrote recently wrote a similar post you might enjoy, called “Leadership vs. Management – Does it Really Matter?”
http://greatleadershipbydan.blogspot.com/2007/11/leadership-vs-management-does-it-really.html
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Thanks for stopping by, Dan and thanks for that pointer to your fine post.
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Wally,
I've been sitting on a comment for a week trying to figure out how to comment.
You really did it quite nicely. And I doubt that Bennis ever meant for an industry to be created around the distinction; especially one that would take time away from lead-aging performance.
Nice job.
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Thanks for checking in with that Steve. Trainers and pundits can spend hours debating the nuanced differences between the definition of "management" and the definition of "leadership." I think that when Bennis and Nanus made the original distinction in 1985 or so, it was a point worth making. Many people who were responsible for groups and group performance lost sight the leadership component of their work. Even so, Nanus and Bennis referred to "leaders" and "managers" as if they were identities or personality types, when, in fact they're different kinds of work. Everyone with responsibility for a group must do leadership work, management work and supervision work and every moment we spend on definitions is a moment we lose to teach necessary behaviors.
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