Documentation tips
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HR Daily Advisor just posted an item titled: "Supervisor Writers' Block: 6 Common Mistakes That Weaken Documentation." Here's the teaser copy.
"Everyone agrees that supervisors need to document their HR actions, but many have writers' block. Just remember, says attorney Jonathan Segal, you didn't hire them for this skill. Here are common mistakes, and ideas for doing it better."
The basic material is helpful and Segal's advice that "you didn't hire them for this skill" is spot on. On the other hand you ought to be training them in this skill so they're more likely to be fair to their people and protect themselves and the company.
Read over Segal's points. Remember that the reason you document is to explain your decision to others. Many times that will happen in an adversarial environment.
And here's a tip of my own that seems to help managers do a better job of documentation: Describe behavior or performance in straightforward terms. Leave the adjectives at home.
Wally's Working Supervisor's Support Kit is a collection of information and tools to help working supervisors do a better job. It's based on what Wally's learned in over twenty years of supervisory skills training. Click here to check it out.
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Wally Bock has helped people learn to be great bosses for more than a quarter century. His latest book, Performance Talk: The One-on-One Part of Leadership, makes learning key leadership principles almost effortless by teaching through a story and providing lists of resources for further growth.
Click here to find out more about Wally's coaching services.
For weekly tips and resources pointers, check our Wally Bock's Three Star Leadership Letter.
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