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The Working Supervisor's Support Kit is a collection of information and tools to help working supervisors do a better job. It's based on what Wally's learned in over twenty years of supervisory skills training.

For weekly tips and resources pointers, check Wally's Three Star Leadership Letter

Find out more about having Wally speak to your company or convention.

Find out more about Wally's coaching services.

Your job as a boss is to help your team members succeed. You can help them learn if you support them the way we support babies who are just learning to walk.

We praise babies just for trying to walk. In fact, if you have ever been around the new parents of a baby who is just starting to get up to the kneeling position, you will notice that we praise them well before they start to walk.

We praise them for trying to get up. Then we praise them for getting up. Then we praise them for trying to crawl and for crawling, when that happens. We take pictures of baby's first steps and shower the little darling with praise.

Because we encourage them, babies keep working real hard at learning to walk.

The same thing will work with most of your team members. If you encourage them, they are more likely to continue the behaviors you want. Praise the things you want to continue.

We don't wait until a baby can do the walking task effectively before we praise the baby. We don't wait until that child is able to trot down to the store and pick up some groceries for us.

Instead, we praise the efforts, we praise the small wins, and we get good performance. It works for walking and it works for just about everything your people need to learn.

Wally's Working Supervisor's Support Kit is a collection of information and tools to help working supervisors do a better job. It's based on what Wally's learned in over twenty years of supervisory skills training. Click here to check it out.

Request your free copy of "Meeting the Challenges of the Boomer Brain Drain: An integrated approach."

Wally Bock has helped people learn to be great bosses for more than a quarter century. His latest book, Performance Talk: The One-on-One Part of Leadership, makes learning key leadership principles almost effortless by teaching through a story and providing lists of resources for further growth.

Click here to find out more about Wally's coaching services.

For weekly tips and resources pointers, check our Wally Bock's Three Star Leadership Letter.

Click here to find out more about having Wally speak to your company or convention.