Business Ethics Pointers and Comment
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Business ethics are always important. But, with all the brouhaha over the events leading up to the recession and news stories about the BP oil spill and the Mark Hurd firing, as well as dozens of stories about executive compensation, business ethics have moved up to the top of the discussion list for many people.
In April, Fox News reported that "Business Schools Renew Emphasis on Ethics." Blog posts such as "Are Ethics and Profits Mutually Exclusive?" from the Instigator and articles about the MBA Oath, including my own "Rethinking the MBA Oath" have kept the discussion moving, too.
This will always be an important discussion, even if it waxes and wanes in the public consciousness. So here are some resources I've found that, I hope, will help enrich your thinking, discussion, and actions.
There are several sites on the web that provide resources on business ethics. The one I've used frequently and really like is The Markkula Center for Applied Ethics at Santa Clara University. The Center benefits from being part of a Jesuit university and located in Silicon Valley.
There are two other sites I've gone back to several times over the years. They are The Ethics Resource Center and The Josephson Institute.
The book on business ethics that I've heard recommended most recently is Joseph Badaracco's Leading Quietly. Lots of people seem to like it and recommend it highly.
But others seem troubled by the "bend so you don't break" approach and still others question the research that underlies the book. Before you buy a copy, use the "Look Inside the Book" feature on Amazon to check it out and be sure to read all the reviews.
A book I like a lot is Profit with Honor by Daniel Yankelovich. Here's an excerpt from my 2007 review.
"Yankelovich, to use his term, is a "privileged witness," who sees business from the outside, but has seen its inner workings up close. Even more important in some ways is the fact that he and his company have been among the firms tracking changes in society over several decades.
Here is why he wrote this book: 'The purpose of this short book is to suggest that the business community can turn the scandals of recent years to good use, both for business itself and for the larger society.'"
Those are my suggestions for resources. What do you suggest?
In the end, though, it's less about resources and thinking and discussing than it is about acting. Marcus Aurelius, emperor and Stoic, offers this advice: "Stop philosophizing about what a good man is and be one."
The truth is that most of us, most of the time, know what the right thing is. The hard part is doing it. It's even harder when there are plenty of incentives and pressures to do something else.




That is so true. The hard part is doing it - especially when there are lots of pressures weighing on you or incentives sparkle. Nothing is usually as simple as it seems.
I often think about ethics when I take my dog for a walk. In our neighborhood, it is expected that people clean up after their pets. Many don't. Some use 'poopy bags' to gather the waste, but then leave the bag sitting somewhere.
It's easy to rush to judgment - but over the months, I have been in situations where it became extremely tempting to go against my conviction and not correctly dispose of my pet's waste. For example, one time I forgot to bring a bag and on my way to get one, I met a neighbor. We started talking and I completely forgot about what I had set out to do. When I got home and remembered, I felt bad, but did not take any action to go back and clean up my dog's poop. Long story short, even if we know what is right, it takes a super firm resolution and specific preparation to stay on path. It doesn't take much to slip up; we're human, after all.
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Thanks for sharing that, Anna. What you describe is something called "The Tragedy of the Commons." And what you also describe, very well indeed, is how hard it is to do what you think is the right thing when it's easier not to and when others are acting differently.
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I think the bottom line is actions speak louder than words. If by signing up to an oath helps reinforce the right actions and behaviors, then it's a good thing. However, one's character and belief system is pretty much firmly etched by the time MBA's are in place at the management and executive ranks.
The cynic in me see the social forces of today have made it nearly impossible for too many people to do the right thing. It's death by a thousand cuts. And sometimes it's just the little things that start off the road to infamy.
How we guard against that? Starts from within. And that's where leadership begins.
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