Boss's Tip of the Day: Get the Story of the Problem

 
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If you're a boss, you know that every day is a challenge to do better. This tip is based on the same research I used to develop my programs and the Working Supervisor's Support Kit .

Get the Story of the Problem

Next time there's a problem, ask for problem's story. The story of the problem will give you the first signs, the sequence of symptoms, the actions taken already, and much more. You can even ask more than one person for the story, so you get a richer idea of what's going on.

If you find these tips helpful, you should consider purchasing my Working Supervisor's Support Kit.

Wally's Working Supervisor's Support Kit is a collection of information and tools to help working supervisors do a better job. It's based on what Wally's learned in over twenty years of supervisory skills training. Click here to check it out.

 

 

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