Boss's Tip of the Day: Feedback is perishable

 
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If you're a boss, you know that every day is a challenge to do better. This tip is based on the same research I used to develop my programs and the Working Supervisor's Support Kit .

Feedback is perishable

Feedback goes stale quickly. Give feedback as soon as possible and sensible after an incident. Delayed feedback is often no feedback.

If you find these tips helpful, you should consider purchasing my Working Supervisor's Support Kit.

Wally's Working Supervisor's Support Kit is a collection of information and tools to help working supervisors do a better job. It's based on what Wally's learned in over twenty years of supervisory skills training. Click here to check it out.

 

 

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  • 11/15/2011 12:16 PM david k waltz wrote:
    Wally,

    It reminds me of a story that I believe came from a Tom Peter's book (one of the Excellence's).

    The employee did something great, the manager searched high and low through their desk to award them something, and they got....

    a bananna!

    It became a symbol at the company. But the whole point was as you suggested, the decay on giving feedback begins immediately after the behavior that gave rise to it.

    Thanks!
    Reply to this
    1. 11/15/2011 12:39 PM Wally Bock wrote:
      Thanks, David. I hadn't heard that and I agree that it sounds like the kind of story that Peters would share.

      Reply to this
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