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Working Supervisor's Support Kit A collection of tools and information that will help you do a better job as a boss.

Contact Wally  about coaching, consulting, or speaking to your group.

If you're a boss, you know that every day is a challenge to do better. This tip is based on the same research I used to develop my programs and the Working Supervisor's Support Kit .

Take notes

There's a saying that the palest ink is stronger than the strongest memory. It's accurate. One reason to take notes is so that you'll remember important things. That's not the only reason.

Taking notes on a conversation or issue is a sign of respect. When you take notes you communicate, "I'm taking this seriously."

Notes are a tool you can use to check your understanding. Read back your notes about what a team member said, and ask if you got it right.

If you find these tips helpful, you should consider purchasing my Working Supervisor's Support Kit.

If you're wondering how to master the world of social media, check out Becky Robinson's tips for ways to get better results from your social media investment in 12 minutes or less. Becky is my personal go-to source for ideas on how to use social media more effectively.

Wally's Working Supervisor's Support Kit is a collection of information and tools to help working supervisors do a better job. It's based on what Wally's learned in over twenty years of supervisory skills training. Click here to check it out.