Boss's Tip of the Day: Two kinds of problems
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If you're a boss, you know that every day is a challenge to do better. This tip is based on the same research I used to develop my programs and the Working Supervisor's Support Kit .
Two kinds of problems
You will face two kinds of problems as a boss. You can solve some of them, like working out the vacation schedule, or making your numbers for the month, or adapting to being shorthanded. Most of your "accomplish the mission" challenges will be in this category.
But there are other problems, like helping a team member learn new skills or dealing with another who's chronically late, that you can only work on. You can make progress, but you rarely get to declare victory. Most of your "care for the people" problems are like that.
You will save yourself a lot of frustration if you learn to spot the "work on" problems and make your goal continuous improvement.
If you find these tips helpful, you should consider
purchasing my Working Supervisor's Support Kit.
If you're wondering how to master the world of social media, check out Becky Robinson's tips for ways to get better results from your social media investment in 12 minutes or less. Becky is my personal go-to source for ideas on how to use social media more effectively.
Wally's Working Supervisor's Support Kit is a collection of information and tools to help working supervisors do a better job. It's based on what Wally's learned in over twenty years of supervisory skills training. Click here to check it out.