Boss's Tip of the Day: Drive out fear

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If you're a boss, you know that every day is a challenge to do better. This tip is based on the same research I used to develop my programs and the Working Supervisor's Support Kit .

Drive out fear

Drive out fear is number eight of W. Edwards Deming's Fourteen Points of Quality. Too many bosses think this is someone else's job. It's not. It's yours.

People simply can't concentrate on doing a good job and helping others and growing if they're worried about what might happen to them. You can't have a great working environment if people are scared. So, drive out fear.

Drive out fear by shielding your team members from stupidity that may rain down from above.

Drive out fear by eliminating the things that you do that create fear.

Drive out fear by dealing promptly and effectively with conflict and contention on the team.

Drive out fear by spreading the truth and dissolving rumors in it.

If you have a copy of the Working Supervisor's Support Kit , you'll find more on this in the chapters titled "Supervisory Interview Basics."

If you're wondering how to master the world of social media, check out Becky Robinson's tips for ways to get better results from your social media investment in 12 minutes or less. Becky is my personal go-to source for ideas on how to use social media more effectively.

Wally's Working Supervisor's Support Kit is a collection of information and tools to help working supervisors do a better job. It's based on what Wally's learned in over twenty years of supervisory skills training. Click here to check it out.



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