Boss's Tip of the Day: Listening
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If you're a boss, you know that every day is a challenge to do better. This tip is based on the same research I used to develop my programs and the Working Supervisor's Support Kit .
In a conversation, both people speak and both people listen. That's true for supervisory conversations, too. So, do your part and listen.
Show that you're paying attention with your body language.
Ask for clarification if you don't understand.
Paraphrase what the other person said to check understanding.
Make notes so you remember.
If you have a copy of the Working Supervisor's Support Kit , you'll find more on this in the chapters titled "Supervisory Interview Basics."
If you're wondering how to master the world of social media, check out Becky Robinson's tips for ways to get better results from your social media investment in 12 minutes or less. Becky is my personal go-to source for ideas on how to use social media more effectively.
Wally's Working Supervisor's Support Kit is a collection of information and tools to help working supervisors do a better job. It's based on what Wally's learned in over twenty years of supervisory skills training. Click here to check it out.